Frequently Asked Questions | CityLux Executive Transportation

CityLux offers a variety of ground transportation services including airport transfers, corporate transportation, wedding transportation, and hourly charters.

Yes, CityLux is fully licensed and insured to provide ground transportation services.

You can make a reservation with CityLux by calling us at 919.521.0613, filling out our online reservation form located on our main page. Alternatively, you may email us at info@citychorestransportation.com for more specialized needs.

We provide a wide range of luxury transportation services, including airport transfers, corporate transportation, point-to-point transfers, hourly chauffeur services, and special event transportation.

We primarily serve the Raleigh-Durham area and surrounding regions. If you have specific location requirements, please contact us to discuss your needs.

Our airport transfer service includes pick-up and drop-off at Raleigh-Durham International Airport (RDU). We monitor your flight status to ensure timely arrivals and departures.

Yes, we offer 24/7 availability for airport transfers. While we recommend booking in advance, we accommodate last-minute requests based on availability.

We offer executive car services for business meetings, conferences, and corporate events. Our services include point-to-point transfers, hourly chauffeur services, and transportation for corporate events.

Yes, we provide corporate accounts for businesses that require regular transportation services. Contact our team to set up an account and discuss your specific needs.

We provide transportation for weddings, proms, anniversaries, and other special occasions. Our luxury vehicles and professional chauffeurs ensure a memorable experience.

Yes, we offer customizable packages to fit your specific needs. Contact us to discuss your event and create a tailored transportation plan.

Our fleet includes luxury sedans, SUVs, vans, and executive mini-coaches. We offer a range of options to suit different group sizes and preferences.

Yes, all our vehicles are meticulously maintained and equipped with modern amenities to ensure a comfortable and luxurious ride.

We accept various payment methods, including credit cards and corporate billing. Reservations are invoiced once booking is confirmed. We require upfront payment of the quoted price, plus a 20% gratuity. Any overages are charged to the credit card on file.

Our cancellation policy varies depending on the service booked. Please refer to the specific service terms during booking or contact our customer service team for more information.

Passenger safety is our top priority. All our chauffeurs are professionally trained, and our vehicles are equipped with advanced safety features. We also follow strict maintenance protocols to ensure vehicle safety.

If you have any other questions or need further assistance, please contact our customer service team at 919.521.0613 or email us at info@citychorestransportation.com. We are here to help!